Managed Security Services

What our Managed Security Services include

eNeoteric's MSS programme wraps your existing infrastructure with a dedicated security operations layer. We deploy and manage leading SIEM platforms (Microsoft Sentinel, Splunk, IBM QRadar), correlate events across your network, endpoints, cloud workloads, and identity systems, and escalate confirmed threats to your team — or contain them directly under a pre-approved playbook.

Our service tiers span 24×7 monitoring and alerting, fully managed SOC-as-a-Service, vulnerability management, threat intelligence feeds, and compliance reporting aligned to ISO 27001, SOC 2, CERT-In directives, RBI/SEBI guidelines, and India's DPDPA. Every engagement includes monthly executive dashboards your board and audit committee can act on.

• SIEM & SOAR management — Deploy, tune, and operate your security information and event management platform with automated playbooks.
• 24×7 threat monitoring — Continuous log ingestion and correlation across on-premise, cloud, and OT environments.
• Vulnerability management — Regular scanning, risk-based prioritisation, and patch advisory cycles.
• Threat intelligence — Curated India-specific threat feeds integrated into detection rules and IOC blocking.
• Incident response retainer — Guaranteed SLA for containment, eradication, and recovery on confirmed breaches.
• Compliance reporting — Monthly and quarterly reports mapped to ISO 27001, CERT-In, RBI, SEBI, IRDAI, and DPDPA.

Why CISOs choose eNeoteric for Managed Security

• CERT-In aligned operations — Our SOC follows CERT-In incident classification, reporting timelines, and escalation procedures mandated for Indian enterprises.
• Vendor-neutral platform expertise — We work with Palo Alto, Fortinet, Check Point, CrowdStrike, Microsoft Defender, and more — recommending tools that fit your environment, not our reseller margin.
• India-specific threat context — Dedicated threat intelligence on APT groups targeting Indian BFSI, government, and critical infrastructure sectors.
• Pan-India delivery — SOC analysts and on-site responders across Bengaluru, Mumbai, Delhi NCR, Chennai, Hyderabad, and Lucknow.
• Board-ready reporting — Executive dashboards, risk heat maps, and SLA reports your leadership team can use in board and audit meetings.

Frequently asked questions

What is Managed Security Services (MSS)?

MSS is an outsourced model where a specialised security provider monitors, manages, and responds to threats on your behalf. This includes SIEM operation, 24×7 alerting, vulnerability scanning, and incident response — delivered as a service so you get enterprise-grade security without building an in-house SOC from scratch.

How is MSS different from a traditional firewall or antivirus?

Firewalls and antivirus are point controls. MSS is an operational layer that continuously aggregates data from all your controls, correlates it, hunts for hidden threats, and responds when something breaks through. It's the difference between having locks on your doors and having a 24×7 security team watching every entrance.

Can eNeoteric integrate with our existing security tools?

Yes. We integrate with your existing firewalls, EDR, cloud security groups, identity platforms, and network infrastructure. Our SIEM connectors support 200+ log sources out of the box, and we have pre-built integrations for AWS, Azure, Google Cloud, Cisco, Palo Alto, Fortinet, and Microsoft 365.

What compliance frameworks does eNeoteric's MSS support?

Our MSS programme produces evidence and reports mapped to ISO 27001, SOC 2 Type II, CERT-In directives, RBI Cyber Security Framework, SEBI CSCRF, IRDAI guidelines, and India's Digital Personal Data Protection Act (DPDPA). We can also support PCI-DSS and HIPAA for relevant verticals.